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Business Articles

Practical thinking for owner-run businesses on pricing, inventory, cash, customers and getting found, and on making better decisions with the data you already have.

1 article on Capacity, A to Z

What a No-Show Actually Costs You

Capacity6 min

Owners can name what an empty chair costs, and the number is almost always too low. The napkin math for vanished appointments, what a normal no-show rate looks like, and which fixes have measured effects behind them.

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